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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A pop-up menu will show up. It contains thorough info about all the actions that you can carry out on that particular page. Each popup opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast library of tutorial video clips clarifying how to use our hosting Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you are looking for, have a gaze at our comprehensive FAQ database, which covers questions asked by real individuals and offers practical solutions. We constantly update our FAQ section with new articles in order to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can touch base with our fantastic team of support engineers available 24-7 and ready to help you with any issue. Each trouble ticket you open will be responded to in less than 60 minutes (the average trouble ticket response time being approximately twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 85866

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com